FREQUENTLY ASKED QUESTIONS
The presentation and appearance of the products delivered may possess a slight difference from the displayed picture s on our Instagram and Facebook pages.
Keeping in focus the regional and seasonal availability of flowers, there may be a slight variation in terms of the typ e and colors of the flowers being delivered.
In case of unavailability of any of the products that Giftmix offers, we reserve the right to offer a substitute to our cli ent in this regard.
Giftmix owes no responsibility and will close the case if the address is incorrect or the number of the recipient provi ded by the sender is wrong or not responding for an extended period.
Quality is not an act but our habit because Giftmix believes to leave a forever imprint as our quality is remembered long after when the price is forgotten.
Yes, giftmix provides greeting card with each order and you can put customize text on it.
No we do not offer the COD option. Since you’ll be sending the gift to someone so you will be paying for it and not the recipient of the gift.
We deliver the gifts as per the following; 9 a.m. – 10 p.m.
After you confirm your order a system generated email is sent on the email address you provide to inform you of your order number and order confirmation. However the order will be processed after the payment is received.
If the recipient is not available to receive the package then it will be delivered to the person available at the residence at that moment taking note of their relation to the recipient. If no one is available to receive the order we first contact the sender and then the recipient, if nobody responds it'll be considered cancelled with no refunds.